![]() ![]() dial-up connections, which is one reason Darrell decided to go with EDGE. The Web-based Genex Case Management System doesn't operate well over 56Kbit/sec. Genex, which provides case management services to insurers, plans to deploy roughly 1,000 EDGE notebook computer data cards to its field sales force and case management nurses during the next year, Darrell said. in Wayne, Pa., said he has found EDGE availability "not as high as we had anticipated." Though AT&T Wireless boasts that its high-speed EDGE service is available in 6,500 cities and towns and along 30,000 miles of interstate highways, Chris Darrell, vice president of information systems and services at Genex Services Inc. He also predicted that the acquisition of AT&T Wireless could initially slow the installation of EDGE service across the country as the combined company deals with other issues. Once the merger is completed, enterprises "might only need two carriers," Firstbrook said. "The acquisition will not solve all the coverage problems," he said. The rest of the technicians will be provided smart phones by the end of the year.Įven after Cingular completes its acquisition of AT&T Wireless, enterprises will have to use more than one carrier to support mobile workers, said Peter Firstbrook, an analyst at Meta Group Inc. or Siemens Information and Communication Mobile Group, Butts said. ![]() So far, 500 technicians have been equipped with smart phones from either Samsung Corp. #VENTURE TOWNS COMBO CODE#data service from Verizon Wireless in Bedminster, N.J., that's based on Code Division Multiple Access 1Xrtt (single-carrier radio-transmission technology).īutts said the only way Schindler's technicians can figure out which carrier works best in their territories is to walk their routes to determine levels of service. The company also uses a 50Kbit-to-70Kbit/sec. That service is based on the General Packet Radio Service standard. from AT&T Wireless and T-Mobile USA Inc., also in Redmond. Schindler, the world's second-largest elevator company, uses a lower-speed data service of 20Kbit-to-40Kbit/sec. EDGE offers an average throughput of 100Kbit-to-120Kbit/sec.Įven so, David Butts, CIO at Schindler Elevator Corp., said he has discovered that it takes three cellular carriers to provide the kind of coverage he needs to support data services for the company's 2,500 service technicians nationwide. in Atlanta, operate high-speed data networks based on an extension of the Global System for Mobile Communications (GSM) standard known as EDGE (enhanced data rates for GSM evolution). "No other country in the world had six wireless carriers," Mathias said.īoth AT&T Wireless in Redmond, Wash., and Cingular, a joint venture of SBC Communications Inc. He also said the acquisition of AT&T Wireless will likely help the bottom lines of all cellular carriers by reducing competition that had spurred a variety of discount rate plans. While the merged company is expected to eventually provide customers with better service, economies of scale were the primary reason for the acquisition, according to Craig Mathias, an analyst at Farpoint Group in Ashland Mass. ![]()
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